Privacy Policy

Thank you for choosing Djinn. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, djinn.au (the “Site”), and purchase our products. By accessing our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our Site, we may collect the following types of information:

Personal Information: This includes information you provide to us directly, such as your name, email address, phone number, shipping address, billing address, and payment information when you make a purchase or create an account.
Non-Personal Information: We may collect non-personal information that does not identify you personally, such as your browser type, operating system, IP address, and browsing behavior on our Site through cookies and analytics tools.

2. How We Use Your Information

Djinn uses the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and customer support.
Account Management: To create and manage your account, allowing you to track orders and manage your preferences.
Communication: To send you order confirmations, shipping notifications, and other relevant updates or marketing communications if you have opted in to receive them.
Improvement of Services: To analyze usage patterns and improve our products, services, and the overall user experience on our Site.
Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you (e.g., payment processors, shipping companies).
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. Cookies are small data files stored on your device that help us remember your preferences and improve your interaction with our Site. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our Site.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and obtain a copy of your personal data.
The right to request the correction of inaccurate or incomplete information.
The right to request the deletion of your personal data, subject to certain exceptions.
The right to object to or restrict the processing of your personal data.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site and updating the effective date at the top. Your continued use of the Site after any changes to the Privacy Policy constitutes your acceptance of the new terms.